Broadcast Date: Tuesday, February 04, 2020
from 3:00 pm to 4:30 pm (ET)


An insurer’s ability to refuse a settlement case is only limited on account to its duty to act in good faith. Instead, they owe its policyholder a duty to settle if, and only if, the policyholder’s settlement amount is within the limit of the insurer’s policy.

However, if an insurer refused to accept an offer of reasonable settlement from an injured party due to exceeding policy limits, insurance companies might be in the midst of exposure in a bad faith claims liability.

It is therefore imperative that companies who are prone to this kind of situation to remain proactive in devising an effective and advance practices on how to handle insurance claimants in order to avoid exposure to bad faith claims.

In this LIVE webcast, insurance attorneys Michelle Burton (Shoecraft Burton) and Hugh Hughes (Saxe Doernberger & Vita) will help insurance companies understand the important aspects of the insurer’s duty of settlement. As experts, they will also offer best practices in developing and implementing effective practices in mitigating risks and avoiding potential exposure to bad faith claims.

Some of the major topics that will be covered in this course are:

  • An Overview of the Insurers Duty to Settle
  • Recent Trends and Developments
  • Notable Court Rulings
  • Common Risks and Pitfalls
  • Practical Tips and Best Practices
  • What Lies Ahead


Course Level:



Advance Preparation:

Print and review course materials


Method of Presentation:

On-demand Webcast (CLE)



General knowledge in insurance law


Course Code:



NY Category of CLE Credit:

Areas of Professional Practice


Total Credits:

1.5 CLE

Speaker Panel:

Michelle Burton, Managing Partner
Shoecraft Burton, LLP

Michelle Burton is the Managing Partner of Shoecraft ♦ Burton LLP, a boutique civil litigation firm specializing in complex insurance coverage, bad faith defense, insurance defense, professional liability, and regulatory compliance. Ms. Burton has obtained numerous jury trial defense verdicts for her clients against multi-million dollar claims throughout California. In addition to her trial practice, Ms. Burton is a Certified Appellate Specialist and has authored and argued numerous appeals addressing insurance-related matters including the leading case on rescission in California.

She has served as the President of the San Diego Chapter of the Association of Business Trial Lawyers (2018) and has been recognized as a Lawyer of Distinction in Civil Litigation (2015-2020), Super Lawyer (2018-2020), Avvo Top-Rated Lawyer (2018) and in Lawyer Monthly’s Women in Law Awards (2018). She is also a Fellow of the American Bar Foundation, an honor open to only one percent of lawyers, for her commitment to the legal profession and her community.

Hugh D. Hughes, Attorney
Saxe Doernberger & Vita, P.C.

Hugh D. Hughes brings to SDV a wealth of experience in complex litigation including a successful appellate practice, having argued a wide variety of issues before the Connecticut Appellate and Supreme Courts. Hugh has had nearly 30 reported appellate decisions in Connecticut, earning him a Super Lawyers’ designation in appellate work each year since 2015.

Hugh’s concentration in insurance law makes him an outstanding addition to our team. His representation of clients includes coverage issues involving builder’s risk, property and casualty and employment liability policies. Hugh also has expertise in workers’ compensation coverage for negligent assault and battery as well as UM/UIM and CUTPA claims. Hugh is on the Executive Committee of, and is a Legislative Liaison for, the Insurance Law Section of the Connecticut Bar Association, a role which allows him to stay abreast of legislation concerning insurance law in the state.

While in law school, Hugh was a member of the Connecticut Law Review. Upon graduation, he spent a year as a Law Clerk to Justice Francis McDonald, a future Chief Justice of the Connecticut Supreme Court.



Michelle BurtonManaging Partner

Shoecraft Burton, LLP

  • Good Faith v Bad Faith
  • Triggering the Duty to Defend
  • The Scope of the Duty to Defend
  • Duty to Accept Reasonable Settlement


Hugh D. HughesAttorney

Saxe Doernberger & Vita, P.C.

  • First Party versus Third Party Bad Faith
  • Duty to negotiate
  • Duty to settle
  • Consequences of not defending.

Date & Time:

Tuesday, February 04, 2020

3:00 pm to 4:30 pm (ET)

Who Should Attend:

  • Insurance Agents and Advisers
  • Insurance Agencies
  • Insurance Lawyers
  • In-house Counsel
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Michelle BurtonManaging Partner
Shoecraft Burton, LLP
Hugh D. HughesAttorney
Saxe Doernberger & Vita, P.C.



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