There Are Audio/Visual Problems with My Event

If you are experiencing audio/visual problems during a live event, we recommend first refreshing your browser window.

In the event of an audio issue persisting, you can refer to your confirmation email for the dial-in number to join the webcast via phone (be sure to check your junk email too!).

If you are encountering persistent visual issues after refreshing, you can attempt to view the online portion of the webcast in another browser and/or using the BigMarker mobile app.

If you have further questions, you may direct your concerns here.