Broadcast Date: Wednesday, October 06, 2021
from 1:00 pm to 2:00 pm (ET)


Uncertainties in today’s business landscape are presenting a host of risk issues to supply chains around the world. The COVID-19 pandemic, which resulted in paralyzed business operations and significant revenue losses, is one proof of how vulnerable and fragile supply chains are to disruptions. This further magnifies the need for companies to reassess their service supply chain and ensure that it is prepared for any interruption.

While building efficient and resilient supply chain systems may not be an easy task, investing in innovative technological solutions has proven to be helpful in this endeavor.

This LIVE webcast will discuss the how’s and why’s of improving supply chain processes through the help of emerging technologies. Speakers will also offer up strategies to address top supply chain challenges while leveraging revenue opportunities.

Key topics include:

  • Supply Chain Challenges – Looking Back and Ahead
  • Balancing Efficiency and Resilience
  • How New Technologies Can Help
  • Tips in Investing in a Service Supply Chain Solution
  • Revenue Growth and Business Continuity in a Post-Pandemic Era


Course Level:



Advance Preparation:

Print and review course materials


Method of Presentation:

On-demand Webcast (CLE)



General knowledge of supply chain management


Course Code:



NY Category of CLE Credit:

Areas of Professional Practice


Total Credit:

1.0 CLE

1.0 CPE (Not eligible for On-demand credit)

Speaker Panel:

Naomi Cape, Senior Director IT, Products & Solutions Design
Flash Global

Naomi Cape brings 15+ years of experience to Flash Global and is an expert in product, process, and project management design. Naomi engages with multiple business units within the organization, including the executive team, sales, marketing, operations, customer service, and external partners.

In her previous positions, Naomi has been a leader in IT and an expert in project and product management while exhibiting the ability to influence the organization’s capabilities to perform with seamless efficiency and accountability.

In her free time and for nearly seven years, Naomi volunteers as a project manager for PMI where she creates seminar content for women in the project management field. She has received certification as a Smartsheet User and as a Project Management Professional.

Mark Aresta, Senior Manager IT, Solutions Engineering
Flash Global

Mark Aresta has 20+ years of experience in service parts logistics, including real-world understanding of warehouse operations. Accomplishments include being an integral part of a start-up with 7 stand-alone environments without any disruption in services, directing successful customer implementations of both warehouse and WMS systems, and ensuring P+L integrity and operational best practices.

Mark is an expert in the management of complex supply chain systems, consulting projects in pre-sales and implementation phases of business acquisition, and the analysis and design of supply chain operations.

As a solutions leader at Flash for over 10 years, Mark continues to strengthen his knowledge of warehouse operations, account management, and forging lasting customer relationships as the Sr. Manager of Solutions Engineering.

Dave Broman, Director, Global Service Logistics
F5 Networks

Dave Broman brings more than 25 years of experience to F5 Networks in supply chain management, operations, and quality control as a senior manager for global services logistics. He is known for being an effective leader, blending strategic thinking with tactical execution to deliver results in highly complex manufacturing settings.

Dave is a successful entrepreneurial manager with experience growing operations for high-tech companies. His accomplishments include global out-sourced manufacturing, new product development, reducing costs, strategic planning, protecting revenue streams and more. As an analytical problem solver, he is an expert at innovative solutions and energizing companies around their growth plans.

Dave received a Bachelor of Science in Electrical Engineering and a Masters in Business Management from the University of Washington.


Naomi Cape, Senior Director IT, Products & Solutions Design

Flash Global

Mark Aresta, Senior Manager IT, Solutions Engineering

Flash Global

Dave Broman, Director, Global Service Logistics

F5 Networks

  • What we have seen happen
  • What can we expect to see
  • Trade wars, global politics, and national policies will influence the future of supply chain structures
  • Investment in technology and considerations on sustainability in the supply chain will be key

Date & Time:

Wednesday, October 06, 2021

1:00 pm to 2:00 pm (ET)

Who Should Attend:

  • VPs and Directors of Supply Chain
  • Chief Supply Chain Officers
  • Data Storage Directors
  • Data Administrators
  • Chief Procurement Officers
  • Chief Financial Officers
  • Chief Operating Officers
  • Logistics Managers
  • Parts Managers
  • Trade Compliance Managers
  • Product Managers
  • Supply Chain Managers
  • Chief Compliance Officers
  • Chief Technology Officers
  • Third-Party Risk Managers
  • VPs/Directors of IT
  • In-House Counsel
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Naomi CapeSenior Director IT, Products & Solutions Design
Flash Global
Mark ArestaSenior Manager IT, Solutions Engineering
Flash Global
Dave BromanDirector, Global Service Logistics
F5 Networks



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